Privacy policy

This privacy policy explains how AYRIE EOOD (trading as AYRIE BIO FOOD) collects, uses and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Bulgarian data protection law.

Who we are

AYRIE EOOD is a Bulgarian company operating the AYRIE BIO FOOD online store. Our stores are located in Petrich, Byala and Obzor, Bulgaria. Contact: radkovsevdalin36@gmail.com

What data we collect

When you place an order or contact us, we may collect the following personal data:

• Name and surname
• Delivery address
• Email address and phone number
• Payment information (processed securely by our payment provider — we do not store card details)
• Order history and purchase preferences
• IP address and browsing behaviour on our website (via cookies)

How we use your data

We use your personal data to:

• Process and fulfil your orders
• Arrange and confirm home delivery
• Communicate with you about your order
• Send you marketing communications, if you have opted in
• Improve our website and services
• Comply with our legal obligations

Legal basis for processing

We process your personal data on the following legal bases: performance of a contract (to fulfil your order), legal obligation (tax and regulatory compliance), legitimate interest (improving our services) and, where applicable, your consent (marketing communications).

Data sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our store, including our e-commerce platform (Shopify), payment processors and delivery partners. These providers are contractually bound to protect your data.

Data retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is typically retained for 5 years in accordance with Bulgarian accounting law.

Your rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (right to be forgotten)
• Object to or restrict our processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at radkovsevdalin36@gmail.com.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Essential cookies required for the store to function cannot be disabled.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP) of Bulgaria at www.cpdp.bg.

Last updated: June 2026. AYRIE EOOD, Bulgaria.